[PDF] The Media Inequality, Uncanny Mountain, and the Singularity is Far from Near: Iwaa and Sophia Robot versus a Real Human Being-论文阅读讨论-ReadPaper

摘要

Design of Artificial Intelligence and robotics habitually assumes that addingmore humanlike features improves the user experience, mainly kept in check bysuspicion of uncanny effects. Three strands of theorizing are brought togetherfor the first time and empirically put to the test: Media Equation (and in itswake, Computers Are Social Actors), Uncanny Valley theory, and as an extreme ofhuman-likeness assumptions, the Singularity. We measured the user experience ofreal-life visitors of a number of seminars who were checked in either by SmartDynamics' Iwaa, Hanson's Sophia robot, Sophia's on-screen avatar, or a humanassistant. Results showed that human-likeness was not in appearance or behaviorbut in attributed qualities of being alive. Media Equation, Singularity, andUncanny hypotheses were not confirmed. We discuss the imprecision in theorizingabout human-likeness and rather opt for machines that 'function adequately.'

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