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Talking to the Overlooked: A Nationwide Telephone Survey with Four Groups Under-represented in Privacy and Security Studies

Franziska HerbertSteffen BeckerAnnalina Buckmann ...+6 M. Angela Sasse
Dec 2022
摘要
Online surveys - a primary research tool in the field of usable security andprivacy research - frequently rely on web-panel platforms. However, theseplatforms tend not to generalize well to specific user groups. Our studyaddresses this research gap by studying security and privacy perceptions offour under-represented groups. We conducted telephone interviews with n = 1003participants in Germany: (I) teenagers aged 14-17, (II) older adults 70+, (III)people with low formal education, and (IV) people with migration background. Wefound these groups to be under-represented in our online comparison survey. Wefurther identified target group-specific perceptions for each group compared tothe general population, e.g., regarding their experiences with cybercrime, andprovide detailed insight into the privacy and security knowledge and behaviorof each group. Our findings underscore the effectiveness of telephoneinterviews and lay the foundation for further research on these groups.
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